We support you and we support our systems.We want you to succeed óand the only way we will succeed is through your success.For you to succeed your staff needs to know how to use our systems.And when things donít go smoothly, you need help and that is what we are here for.


We have a separate support web site, for client use only.This web site documents solutions to some of the typical kinds of problems that users sometimes find themselves.The support web site contains all of the same tools we use ourselves when solving problems.Clients who like resolve problems on their own and who have sufficient expertise, use the solutions prescribed on the web site to resolve questions they run into.


We maintain typical office hours of 8:00 AM until 5:00 PM Eastern Time, but when there is an emergency that is costing money and cannot wait, clients are encouraged to call our support team leaderís cell phone or even their residence phone.


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